Safe Gaming

At ai99 Responsible Gaming — Stay safe, stay happy

Ai99 believes gaming should be a source of enjoyment, not stress or hardship. The mental well-being and financial safety of every member is our highest priority. Play by our responsible gaming principles and enjoy a healthy, fun experience at ai99.

24/7
Support Available
18+
Adults Only
100%
Voluntary Limit Setting
0 BDT
No obligation
Our Commitment

The Core Pillars of Responsible Gaming at ai99

Responsible Gaming Features We Offer at ai99

Setting a Deposit Limit

Set your own daily, weekly, or monthly maximum deposit amount in BDT. Limits take effect immediately once set, and can only be increased after a 72-hour waiting period.

Time Limits & Reminders

Set a daily limit on how many hours you play. When you reach that limit, ai99 will automatically alert you and, if needed, suggest taking a session break.

Self-Break (Cooling-Off)

Pause your account for anywhere between 24 hours and 6 weeks at any time. During the break, login and betting will be completely disabled.

Self-Exclusion

If you feel gaming is becoming hard to control, activate Self-Exclusion for a period of 1 month to 5 years. During this time, your account will be fully suspended and all promotional messages will stop.

Set Loss Limit

Set a maximum loss limit for a given period in advance. Once you reach the limit, ai99 will automatically stop further betting to prevent additional losses.

Age Verification & KYC

Age verification is mandatory at the time of registration on ai99. No one under the age of 18 is permitted to access the platform or play any games.

Why Is Responsible Gaming Important?

Online gaming and betting are a great source of entertainment for many people. But if gaming starts causing anxiety instead of enjoyment, that's a sign something needs to change. ai99 always wants every member to have a healthy, controlled, and fun gaming experience.

Responsible gaming means knowing your limits, not chasing losses with bigger bets, and seeing gaming as a small pleasure in life — not the main goal. ai99 helps you maintain that balance with a range of tools and resources.

Remember, there are no guaranteed wins in gaming. Every result is random and completely independent of previous outcomes. Play only for fun, and only with money you can afford to lose.

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ai99's Core Principles: Gaming should be fun — not stressful. Your well-being and safety are always our top priority.

Warning Signs of Problem Gaming

If you notice the signs below, it may be time to reflect on your gaming habits. Recognising these warning signs early allows you to take action before things escalate:

Spending beyond your budget and feeling regret afterwards.

A strong urge to place more bets in order to recover money already lost.

Neglecting responsibilities to family, friends, or work in favour of gaming.

Feeling restless, irritable, or anxious when not gaming.

Borrowing money or dipping into savings to fund gaming.

Hiding your gaming habits from the people close to you.

Playing for extended periods while neglecting sleep, meals, or personal health.

Repeated failed attempts to cut down or stop gaming.

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If you notice two or more of these signs in yourself, contact ai99 support immediately or activate self-exclusion.

10 Simple Tips for Healthier Gaming
  • Set a budget beforehand: Before you start playing, decide on a total budget and stick to it.
  • Set a time limit: Decide in advance how long you want to play each day and set a timer accordingly.
  • Treat it as entertainment: Think of gaming as a form of entertainment you spend on, not a way to earn money.
  • Take a break after a loss: After a big loss, don't jump straight back in. Take a moment to rest.
  • Don't Bet on Emotion: Avoid gaming when you are angry, sad, or overly excited.
  • Don't Play with Borrowed Money: Never place bets with borrowed money or your savings.
  • Take regular breaks: Take at least a 15-minute break every hour. Get up, walk around, and drink some water.
  • Spend time with family: Spend quality time with family and friends outside of gaming.
  • Use the limit-setting tools: Make regular use of ai99's deposit limit and time limit features.
  • Seek help when needed: If you think you have a problem, don't hesitate — reach out to ai99 Support or a professional.
How to Use Responsible Gaming Tools at ai99

Ai99's responsible gaming tools are available in your account settings. Follow the steps below:

1
Log In to Your Account

Log in to the ai99 website or app using your username and password.

2
Go to the profile menu

Click on your profile icon in the top right corner and select "Account Settings".

3
Open the "Responsible Gaming" Tab

On the Settings page, select the "Responsible Gaming" tab.

4
Set Your Preferred Limits

Set a deposit limit, time limit, loss limit, or self-exclusion — whatever you need.

5
Confirm

Once you set a limit and click "Confirm", it will take effect immediately.

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Decreasing a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions.

Protection of Minors

Ai99 is a platform strictly for users aged 18 and above. We take firm measures to protect minors:

  • Date of birth verification is mandatory at registration.
  • Age is verified during the KYC process using a national ID card or passport.
  • Suspicious accounts are suspended immediately.
  • Advice for parents: Install parental control software on shared family computers or devices.

If you become aware that a minor is using ai99, please contact us immediately. We will take prompt action.

Need Help?

The ai99 support team is available 24/7, every day of the week. Reach us via live chat or email.

Quick Self-Check

Ask yourself the following questions. If most of your answers are "yes", please seek help:

  • Do you feel restless when you're not gaming?
  • Do you often spend more than you intended?
  • Do you feel compelled to keep playing after a loss?
  • Are you hiding your gaming from someone close to you?
  • Do you often neglect work or family responsibilities?
Useful Links

Read other important policies at ai99:

Gaming Tools

You're in Control

Shape Your Own Experience with ai99's Responsible Gaming Features

Deposit Limit

Set your own daily, weekly, and monthly deposit limits.

Session Timer

Set your playtime limit and receive automatic reminders.

Loss Limit

The game automatically stops after you reach a set loss amount.

Self-Exclusion

Fully lock your account for a set period to protect yourself.

FAQs

Common Questions About Responsible Gaming

Frequently Asked Questions About Responsible Gaming at ai99

After logging in, click the profile icon in the top right corner. From there, go to "Account Settings" → "Responsible Gaming". You will find all options for deposit limits, time limits, loss limits, and self-exclusion.

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, contact ai99 Support to regain access. We recommend waiting at least 72 hours after the period ends to make sure you are ready to play responsibly again.

A request to increase your deposit limit takes effect after 72 hours. This delay is intentional, to prevent impulsive decisions made in the heat of the moment. Reducing your limit, however, takes effect immediately.

Start with empathy — listen without judgment. Encourage them to reach out to ai99 Support. If the situation seems serious, suggest seeking professional mental health services. You can also email us at [email protected].

ai99 requires mandatory age verification at registration. KYC must be completed using a national ID card or passport. Any suspicious account is reviewed immediately and suspended if necessary. Parents are advised to use parental control software on their devices.

For mental health support in Bangladesh, you can contact the National Institute of Mental Health (NIMH) or the psychiatry department of a local medical college. The ai99 Support team can also help point you in the right direction.
Join ai99

Play responsibly,
Enjoy the Experience

Sign up at ai99 and experience our safe, entertaining gaming platform. Use our responsible gaming tools to stay fully in control of your experience.

For Ages 18+ Only  |  Secure & Encrypted  |  Play Responsibly

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