Ai99 Terms and Conditions — Please read before use

Ai99 (referred to herein as the "Platform" or "we") is an online gaming and entertainment platform based in Bangladesh. These terms and conditions apply to all services, games, bonuses, and promotional offers provided by ai99.

By using the ai99 website or app, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using ai99.

Ai99 reserves the right to amend these terms and conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.

The following requirements must be met to create an account with ai99:

• You must be at least 18 years of age.
• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and any deposited funds may be forfeited.
• You must provide accurate and truthful information at the time of registration — including your name, address, date of birth, and contact details.
• Opening an account using a false identity or someone else's information is strictly prohibited.
• It is your responsibility to keep your account password and login credentials confidential.

Ai99 verifies the age and identity of all members to ensure responsible gaming. As part of the KYC (Know Your Customer) process, the following documents may be requested:

• A photo of your National ID (NID) or passport.
• A recent bank statement or utility bill (for address verification).
• Proof of payment method (e.g., a screenshot of your mobile banking account).

Withdrawals above the specified limit will not be processed until KYC is complete. ai99 strictly prohibits anyone under the age of 18 from opening an account or playing any games.

Bkash, Nagad, Rocket, and bank transfer can be used to make deposits on ai99. The rules governing deposits are outlined below:

• Minimum deposit amount: BDT 200.
• The maximum single deposit limit is determined by your account tier.
• Deposits are generally credited to your account instantly; in the event of a technical issue, it may take up to 30 minutes.
• Only use payment methods registered in your own name. Deposits made from another person's account will not be refunded.
• Ai99 does not charge any hidden fees on deposits.

For any deposit-related issues, please contact the ai99 24/7 support team. Our team is always available to assist you.

Please keep the following rules in mind when withdrawing winnings from ai99:

• Minimum withdrawal amount: BDT 500.
• Withdrawals are generally processed within 15 minutes to 5 business days, depending on the method used.
• Withdrawals above a certain amount may be held if KYC verification has not been completed.
• It may not be possible to cancel a withdrawal request that is already being processed.
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn.
• Ai99 reserves the right to place a hold on withdrawals in cases of suspicious activity.

Ai99 regularly offers a variety of bonuses and promotions. All offers are subject to the following general terms:

• Each bonus offer comes with specific wagering requirements, typically 20–30 times the bonus amount.
• A second bonus cannot be claimed while another bonus is still active, unless otherwise specified.
• Not all games contribute equally to wagering when playing with a bonus — some games count 100% toward bonus wagering, while others contribute less.
• Bonus balance and real money balance are displayed separately.
• Any attempt to claim a bonus by violating the rules will result in forfeiture of the bonus and any associated winnings.
• Ai99 reserves the right to modify or withdraw any bonus offer at any time.

The welcome bonus is available to new members making their first deposit only. Claiming a bonus from multiple accounts using the same IP address, device, or payment method will be treated as fraud.

The following rules must be followed to maintain a fair and enjoyable gaming environment on ai99:

• All game outcomes are determined fairly through RNG (Random Number Generator) technology.
• If a technical error causes the outcome of a game to be undetermined, ai99 reserves the right to void that round.
• In live games, the dealer's decision is final. Any misconduct toward a dealer may result in account closure.
• Ai99 is not liable for disconnections during gameplay. If connectivity is restored, you will be able to resume the game from where it left off.
• In Sports Betting, bets must be confirmed before the match begins; specific cut-off times apply for live betting.

The following activities are strictly prohibited on ai99:

• Creating multiple accounts or using another person's account.
• Using artificial or fraudulent means to claim bonus or promotion benefits.
• Using any software, bots, or scripts to manipulate gaming outcomes.
• Using ai99 for money laundering or any unlawful financial activity.
• Engaging in offensive or harassing behavior toward other members.
• Attempting unauthorized access to or hacking of the ai99 system.

Ai99 may temporarily or permanently close an account under the following circumstances:

• In the event of a terms violation.
• If KYC verification has not been completed, or if incorrect information has been provided.
• In cases of suspected fraudulent or suspicious financial activity.
• At the member's own request (self-exclusion).

You may close your account at any time. You will be given the opportunity to withdraw your verified balance before closure, unless the account is being closed due to prohibited activity.

Ai99 believes gaming should be a source of fun — not stress or addiction. To promote responsible gaming, ai99 provides the following features:

• Setting Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Setting Play Time Limits: Decide in advance how many hours you will play each day.
• Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Contact support to close your account for an extended period.

If you are experiencing gaming-related issues or showing signs of addiction, please contact our support team immediately. For more information, please Responsible Gaming Visit the page.

Ai99 places the highest priority on the security of your personal information. Our Privacy Policy details how your data is collected, stored, and used.

• Your personal information is never sold to third parties.
• All data is protected with SSL encryption.
• Information may be required to be disclosed to authorities due to legal obligations.

For more details, visit our Privacy Policy Visit the page.

Ai99 may update these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification.

The date of the most recent update will always be shown at the top of this page. It is your responsibility to check this page regularly.

If you do not agree with the updated terms, please stop using the platform and contact support to close your account.